Shipping Policy
At Natalie New York we aim to make every delivery clear, simple, and reliable. To keep your shopping experience effortless, all orders are shipped with care and free of charge.
Shipping Fees
All orders placed within The United States qualify for free shipping. There are no hidden fees or additional charges at checkout. The price you see is the price you pay.
Delivery Area
We currently deliver exclusively within The United States. Each order is carefully prepared and shipped to your provided address.
Order Processing
Orders are typically prepared for dispatch within 1–2 business days. As soon as your order has been shipped, you will receive a confirmation email containing tracking details.
Order Cut-Off Time
Orders must be placed before 5:00 PM (GMT-05:00) Eastern Standard Time (New York) to be processed the same business day. Orders placed after this time will be processed on the next business day.
Delivery Timeframe
Estimated delivery times are as follows:
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Standard Delivery: 3–5 business days (Monday to Friday)
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Delivery estimates do not include weekends or public holidays
Total delivery time: 4–7 business days, including processing.
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email to monitor the progress of your delivery.
If you have any questions, please contact us at info@natalie-newyork.com.
Delays
While we do our best to meet delivery estimates, delays may occasionally occur due to circumstances beyond our control, such as carrier disruptions or weather conditions. Should this happen, we will keep you informed.
Business details:
Company Name: Natalie New York
Email: info@natalie-newyork.com
Phone Number: +1 (201) 987-7469
Address: 214 Willow Avenue, Suite 3B Hoboken, NJ 07030
EIN: 0002985411
Customer Support times:
Monday to Friday: 9:00 AM - 5:00 PM
Saturday to Sunday: Closed
Average response time: within 24 hours on Business days